Time to explain how come I haven't posted in so long. First the internet stopped working. And this made me very upset with comcast. This is not the first time this has happened. We went with Vonage(internet phone). If our internet is not working then our phone is not working. We had to go down to the comcast office and talk to them in person. I hate comcast customer service. It is far from friendly. The woman treated us like we were aliens because we don't have a cell phone. Not aliens maam, just poor. So we decided to cut off our internet with Comcast. That's part #1 as to why we didn't have phone or internet. Then we hooked up service with bellsouth. They turned our phone service on. Alls good right, wrong. When Knology cut there service off with us. Must have been six months ago. They cut our phone line. So the bellsouth guys had to come fix that. And finally everything was connected. Hope that made sense.